Why Choose Royce Geo, a GRVTY Company
Royce Geo, a GRVTY Company, started with a simple, American idea: we do things not because they are easy but because they are hard. Royce Geo, a GRVTY Company, exists to answer challenges. We do it for customers in defense, intelligence, homeland security—anyone whose job it is to advance America’s strategic position. The size of the challenge we face demands new skills, new backgrounds, and new thinking. That’s what we’re here to deliver. And when you work shoulder to shoulder with brilliant people tackling the most high-stakes challenges, it’s invigorating. Our culture is built on collaboration, mission-focused innovation, and a commitment to excellence, where every challenge we answer opens the door to a new possibility.
The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.
We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.
At Royce Geo, a GRVTY Company, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.
• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• Paid Parental Leave
• 401k with generous company match
• Training and Development Opportunities
• Award Programs
• Variety of Company Sponsored Events
Your Impact:
Transform technology into opportunity as a Systems Administrator with Royce Geo, a GRVTY Company. A career in enterprise IT means connecting and enhancing the systems that matter most. You’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to support our intelligence customer in ST. Louis, MO. The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories. The individual will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects.
Primary Responsibilities:
Required Qualifications:
Requires TS/SCI Clearance with the ability to obtain a CI Poly
Requires Bachelor's Degree or an equivalent combination of years of experience and education and 3+ years of prior relevant experience.
Knowledge in one or more of the following areas:
Workstations (thin and thick clients), Monitors, KVM, Print, Fax and Scan Support Services, Audio Visual Services, Voice and VTC Support Services, Desktop Image Management, Virtual Desktop Infrastructure (VDI) Support Services, Home Directory and Profile Support Services, E-mail Support Services, Software Support Services, Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), Patch Management (Windows)
Excellent troubleshooting capabilities and strong communication skills.
Strong work ethic and attention to detail
Strong organizational skills
Strong writing skills (document creation and management)
Strong time management skills and ability to work flexible schedules to meet job requirements
Ability to work independently on projects and/or tasks
Ability to regularly stand and walk between buildings on a large campus
Ability to move and lift computers, printers, monitors, and other hardware
Experience and/or knowledgeable with; Windows 7; Windows 10; Citrix; SMS; and SCCM
Technical understanding of Microsoft Office applications (Outlook; Word; Excel; PowerPoint; etc.)
Team player and willing to both share knowledge and learn from others to ensure team's success
Enthusiasm and ability to adapt to new and changing technologies
A+ Certification, N+ Certification, Security + or other DoD 8570.01M certification
Thin Client using Virtual Desktop Infrastructure (VDI) Technology
Thick & thin web-based applications
ITIL v3 Foundations
Technical writing
EEO Statement
Royce Geo, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email recruiting@grvty.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.